Frequently Asked Questions

Everything you need to know about your Recess experience.

When will my order ship?

All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Do you offer international shipping?

Yes, Recess ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

How should I care for my Recess garments?

To maintain the quality of your clothes, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are located on the inner label of every garment.